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Order & Shipping

How long will it take to get my package?

How long will it take to get my package?

Please allow up to 3-5 business days for the delivery to be booked. It usually takes 2-5 business days for the parcel to arrive, depending on its destination. In the US average delivery times are 1-3 business days, in most European countries it is 4-6 business days, while delivery times for the US are on average 2-3 business days.

DHL EXPRESS: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days

UPS STANDARD: Only available within Europe: delivery within 5-7 days

UPS EXPRESS SAVER: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days

FedEx EXPRESS SAVER: Only available for US domestic delivery within 5-7 days

FedEx STANDARD OVERNIGHT: Only available for US domestic delivery within 2-4 days

Can i track my order?

Can i track my order?

Sure, I will provide you with a tracking number for your order.

Local import taxes

Local import taxes

Local import taxes and fees for countries outside of the Mexican are the responsibility of the buyer.

What if the artwork arrives damaged?

What if the artwork arrives damaged?

In the unlikely event of your artwork arriving damaged, you can either refuse the shipment or you can have the delivery company mark the shipment as ‘received damaged’. Please take photos of the damaged parcel and artwork and send them to art@mikhaleff.art . I will provide you with the return address where to ship back the damaged artwork.

Can the large formats be shipped?

Can the large formats be shipped?

All paintings that are larger that 48x38 inch (121.92 x 96.52 cm) are shipped ‘rolled in a tube’. If you wish, I can make an exception and ship the artwork ‘ready to hang’. In this case the free shipping does not apply. Such large artworks need to be in packed in wooden crates in order to arrive at their destination safely. The shipping, insurance and crating costs can get high and often it is more cost-effective to get the painting ‘rolled’ and simply have your local framer re-stretch it.

What are your shipping rates?

What are your shipping rates?

I offer FREE worldwide shipping on all my paintings. Artworks are dispatched within 3-5 working days from Mexican.

- - Artworks up to 48x38inch (121.92 x 96.52 cm) will be packaged and shipped in a firm cardboard box.

- - Paintings larger than 48x38inch (121.92 x 96.52 cm) will be shipped rolled in a PVC tube. Your local framer will need to stretch the canvas onto stretcher bars.

How long will it take to get my package?

Please allow up to 3-5 business days for the delivery to be booked. It usually takes 2-5 business days for the parcel to arrive, depending on its destination. In the US average delivery times are 1-3 business days, in most European countries it is 4-6 business days, while delivery times for the US are on average 2-3 business days.

DHL EXPRESS: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days

UPS STANDARD: Only available within Europe: delivery within 5-7 days

UPS EXPRESS SAVER: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days

FedEx EXPRESS SAVER: Only available for US domestic delivery within 5-7 days

FedEx STANDARD OVERNIGHT: Only available for US domestic delivery within 2-4 days

Can i track my order?

Sure, I will provide you with a tracking number for your order.

Local import taxes

Local import taxes and fees for countries outside of the Mexican are the responsibility of the buyer.

What if the artwork arrives damaged?

In the unlikely event of your artwork arriving damaged, you can either refuse the shipment or you can have the delivery company mark the shipment as ‘received damaged’. Please take photos of the damaged parcel and artwork and send them to art@mikhaleff.art . I will provide you with the return address where to ship back the damaged artwork.

Can the large formats be shipped?

All paintings that are larger that 48x38 inch (121.92 x 96.52 cm) are shipped ‘rolled in a tube’. If you wish, I can make an exception and ship the artwork ‘ready to hang’. In this case the free shipping does not apply. Such large artworks need to be in packed in wooden crates in order to arrive at their destination safely. The shipping, insurance and crating costs can get high and often it is more cost-effective to get the painting ‘rolled’ and simply have your local framer re-stretch it.

What are your shipping rates?

I offer FREE worldwide shipping on all my paintings. Artworks are dispatched within 3-5 working days from Mexican.

- - Artworks up to 48x38inch (121.92 x 96.52 cm) will be packaged and shipped in a firm cardboard box.

- - Paintings larger than 48x38inch (121.92 x 96.52 cm) will be shipped rolled in a PVC tube. Your local framer will need to stretch the canvas onto stretcher bars.

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